The throwing arm is stuck up and will not go down

To address the issue of your throwing arm being stuck in the up position, please follow these steps:

1. Unplug the Unit: Make sure the machine is unplugged before you start.
2. Adjust the Handle: Rotate the handle on your distance adjustor crank counter-clockwise to the short throw position.
3. Plug in and Test: After adjusting, plug the unit back in and press the Manual Throw button to see where the throwing arm stops. It should lay flat again.  

This issue sometimes happens if the unit has been unplugged while in operation.

If the problem continues, please call our customer service at 800-294-4654 between 9am-5pm ET while you are with your machine for further assistance. Please have your machine's serial number ready, as shown here: Where is my serial number?